DAHON Limited Warranty (excluding China)
We warrant our bicycle frames, handle posts and rigid forks to be free of defects in materials and workmanship for a period of 5 years.
In addition we warrant all non-wear components for a period of 2 years. Certain individual component warranties and local law may supersede this warranty policy. This warranty is limited to the repair or replacement of a defective frame, handlepost, fork or component, and is the sole remedy of the warranty. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. This warranty only covers DAHON bicycles sold through authorized DAHON resellers, and maintained per the Scheduled Maintenance explained above.
Any replacement item is covered by the original warranty term, being from the purchase date of the complete bicycle.
Your warranty does not cover normal wear and tear, abuse, stunt riding, commercial use, improper assembly or maintenance, installation of parts or accessories not originally intended or compatible, installation of power systems such as engines or electric motors, damage due to accident, weather or neglect, or modification of the bicycle. A defect in material or workmanship is defined as; “A flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design”.
This warranty implies no strength or fatigue value beyond regional government standards. This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits. Wear items are defined as; tires, tubes, brake pads, brake and gear cables and housing, chains, gears, grips, and saddles. All of these items are subject to varying wear life depending on use, load, weather, road conditions etc.
Premature wear or “defect” will be taken into account in any claim involving a wear item. Exclusions All damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than normal and ordinary use of the bicycle. All damage resulting from off-road or stunt riding, multiple passengers, or cargo hauling. Any paint damage, rust, or modifications made to the bicycle.
DAHON bicycles sold in mainland China fall under a separate policy which is non-transferable outside of mainland China. E-bike warranties vary by model.